{"id":13596,"date":"2026-07-30T18:50:23","date_gmt":"2026-07-30T18:50:23","guid":{"rendered":"https:\/\/scbta.vtec.net.br\/?page_id=13596"},"modified":"2026-08-19T19:40:02","modified_gmt":"2026-08-19T19:40:02","slug":"ouvidoria-2","status":"publish","type":"page","link":"https:\/\/scbta.vtec.net.br\/?page_id=13596","title":{"rendered":"Ouvidoria_1"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tVoltar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Ouvidoria<\/h5>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Ouvidoria P\u00fablica<\/h3>

A Ouvidoria P\u00fablica atua como um canal de di\u00e1logo entre o cidad\u00e3o e a Administra\u00e7\u00e3o P\u00fablica, de modo que as manifesta\u00e7\u00f5es decorrentes do exerc\u00edcio da cidadania contribuam para a melhoria cont\u00ednua dos servi\u00e7os p\u00fablicos prestados.<\/p>

A Ouvidoria da Est\u00e2ncia Tur\u00edstica do Munic\u00edpio de Buritama<\/strong> \u00e9 respons\u00e1vel por receber, examinar e encaminhar den\u00fancias, reclama\u00e7\u00f5es, solicita\u00e7\u00f5es, elogios, sugest\u00f5es e pedidos de informa\u00e7\u00e3o<\/strong> referentes a procedimentos e a\u00e7\u00f5es de agentes p\u00fablicos, \u00f3rg\u00e3os e entidades do Poder Executivo.<\/p>

email: ouvidoria@buritama.sp.gov.br\u00a0
fone: 0800 450-2300<\/p>

Tipos de Manifesta\u00e7\u00e3o<\/h3>

Pedidos de Informa\u00e7\u00e3o:<\/strong> solicita\u00e7\u00e3o de esclarecimentos sobre atos governamentais.<\/p>

Sugest\u00e3o:<\/strong> proposi\u00e7\u00e3o de ideias ou formula\u00e7\u00e3o de propostas para o aprimoramento de pol\u00edticas p\u00fablicas e servi\u00e7os prestados pela Administra\u00e7\u00e3o P\u00fablica Municipal.<\/p>

Elogio:<\/strong> demonstra\u00e7\u00e3o de reconhecimento ou satisfa\u00e7\u00e3o em rela\u00e7\u00e3o ao servi\u00e7o oferecido ou ao atendimento recebido.<\/p>

Solicita\u00e7\u00e3o:<\/strong> requerimento para a ado\u00e7\u00e3o de determinada provid\u00eancia por parte da Administra\u00e7\u00e3o P\u00fablica.<\/p>

Reclama\u00e7\u00e3o:<\/strong> manifesta\u00e7\u00e3o de insatisfa\u00e7\u00e3o relacionada \u00e0 presta\u00e7\u00e3o de um servi\u00e7o p\u00fablico.<\/p>

Den\u00fancia:<\/strong> comunica\u00e7\u00e3o de poss\u00edvel pr\u00e1tica de ato il\u00edcito cuja solu\u00e7\u00e3o dependa da atua\u00e7\u00e3o de \u00f3rg\u00e3o de controle interno ou externo.<\/p>

LEI N\u00b0 4.800, DE 08 DE SETEMBRO DE 2022.<\/a><\/span><\/h6>

“Cria a Ouvidoria-Geral do Munic\u00edpio e d\u00e1 outras provid\u00eancias”.<\/p>

DECRETO N\u00b0 5.155, DE 10 DE FEVEREIRO DE 2025.<\/a><\/span><\/h6>

“Disp\u00f5e sobre designa\u00e7\u00e3o de servidor p\u00fablico municipal como “Ouvidor
do Munic\u00edpio”, e d\u00e1 outras provid\u00eancias”.<\/p>

Relat\u00f3rio Anual de Gest\u00e3o da Ouvidoria \u2013 2024<\/a><\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCLIQUE AQUI PARA CADASTRAR UMA MANIFESTA\u00c7\u00c3O<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Voltar Ouvidoria Ouvidoria P\u00fablica A Ouvidoria P\u00fablica atua como um canal de di\u00e1logo entre o cidad\u00e3o e a Administra\u00e7\u00e3o P\u00fablica, de modo que as manifesta\u00e7\u00f5es decorrentes do exerc\u00edcio da cidadania contribuam para a melhoria cont\u00ednua dos servi\u00e7os p\u00fablicos prestados. A Ouvidoria da Est\u00e2ncia Tur\u00edstica do Munic\u00edpio de Buritama \u00e9 respons\u00e1vel por receber, examinar e encaminhar […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-13596","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/scbta.vtec.net.br\/index.php?rest_route=\/wp\/v2\/pages\/13596","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/scbta.vtec.net.br\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/scbta.vtec.net.br\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/scbta.vtec.net.br\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/scbta.vtec.net.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=13596"}],"version-history":[{"count":14,"href":"https:\/\/scbta.vtec.net.br\/index.php?rest_route=\/wp\/v2\/pages\/13596\/revisions"}],"predecessor-version":[{"id":14647,"href":"https:\/\/scbta.vtec.net.br\/index.php?rest_route=\/wp\/v2\/pages\/13596\/revisions\/14647"}],"wp:attachment":[{"href":"https:\/\/scbta.vtec.net.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=13596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}